Hours of Operation:
Member Service Center: Member service associates are available 24 hours a day including weekends and holidays to assist you although some issues (such as eligibility or prior authorizations) should be handled between 8:30 AM and 5:00 PM Monday through Friday (Eastern Time).
Administrative Offices: 8:30AM – 5:00PM Eastern Time.
- Member Services: 855-855-SGRX (7479)
- Pharmacy Help Desk: 855-FOR-SGRX (367-7479)
- Prior Authorization Desk: 313-499-3223
- PA Fax: 313-499-3201
- Administrative Offices: 313-821-3200
- Sales: 313-499-3200
- General Fax: 313-821-3201
- Pharmacy Network Fax: 313-499-3202
For questions about this website or registration issues:
For member or customer service issues:
- ScriptGuideRx 15400 E. Jefferson Grosse Pointe Park, MI 48230